57bet's Terms & Conditions —
Transparency is our commitment

These terms and conditions ("Terms") form a binding agreement between the 57bet platform ("Platform", "we", "our") and each registered member using this platform ("you", "user"). By creating an account on the platform or by beginning to use any service, you are considered to have fully read, understood and agreed to comply with these Terms.

All services offered at 57bet — sports betting, online casino, slot games, live casino and other entertainment content — are covered by these Terms. Using any part of the platform means accepting all clauses of this agreement.

1.1 Applicable Law

These Terms are drawn up in accordance with applicable international online gaming regulations. The user bears full responsibility for using the platform in compliance with the laws in force in their own area. It is your sole responsibility to confirm that online gaming is lawful in your area.

1.2 Scope of Services

57bet provides services in Bengali and English for Bangladeshi players. All financial transactions are conducted in Bangladeshi Taka (BDT/৳). We reserve the right to modify, upgrade or temporarily suspend the platform's servers, software and services at any time.

2.1 Age Requirement

To open an account and use services at 57bet, you must be at least 21 years old. Accounts belonging to minors will be closed immediately and any deposited funds may be forfeited. We may request a national identity card or equivalent document for age verification.

2.2 One Person, One Account

Each person may open only one account. If one person holds multiple accounts, all accounts will be permanently closed and all balances may be forfeited. If multiple people from the same household or address wish to register, 57bet must be informed in advance.

2.3 Accuracy of Information

All information provided at registration — name, date of birth, contact details — must be completely truthful and accurate. We reserve the right to close an account if false information is provided. If any details need to be changed, please contact the support team.

• Provide correct national identity card details.
• Provide an active mobile number and email address.
• The name on the payment method (bKash, Nagad, Rocket, Upay) must match the name on the account.
• Notify us immediately if any of your details change.

It is your responsibility to keep your 57bet account password and login details completely confidential. Sharing your account with a third party is strictly prohibited.

3.1 Password Protection

• Use a strong password — a combination of letters, numbers and special characters.
• Do not reuse a password from another site here.
• Change your password regularly.
• If you notice a suspicious login, notify our support team immediately.

3.2 Account Responsibility

All activity carried out from your account — bets, transactions, games — will be treated as your own. If you suspect unauthorised access to your account, contact 57bet immediately via live chat or at [email protected].

4.1 Accepted Payment Methods

57bet currently supports the following mobile banking methods:

• bKash — Bangladesh's most widely used mobile financial service.
• Nagad — The digital financial service of Bangladesh Post Office.
• Rocket — Dutch-Bangla Bank's mobile banking wallet.
• Upay — UCB's mobile financial service.

4.2 Minimum Limits

The minimum deposit amount for each method is ৳200 and the minimum withdrawal amount is ৳500. No transactions below these amounts will be processed.

4.3 Withdrawal Timeframe

Approved withdrawal requests are generally processed within 1 hour. However, additional time may be needed if identity verification is required or if unusual activity is detected.

4.4 Withdrawal Terms

• The account must be fully verified before a withdrawal can be made.
• Withdrawals will be processed using the same method used for the deposit.
• Winnings from bonuses must meet the wagering requirement before withdrawal.
• Additional verification may be carried out in cases of suspicious activity.

5.1 Welcome Bonus

A 150% bonus up to ৳8,000 is available on your first deposit at 57bet. For example, depositing ৳1,000 will give you a ৳1,500 bonus, making your total balance ৳2,500.

5.2 Wagering Requirement

To withdraw winnings earned from a bonus, you must wager 15 times the bonus amount. This wagering is calculated on the bonus only, not on the deposited amount. Example: for a ৳1,500 bonus, a total of ৳22,500 must be wagered before withdrawal.

5.3 General Bonus Rules

• A bonus offer can be claimed only once per person, household or IP address.
• There may be a requirement to wager the bonus on specific games — see the offer details.
• If a bonus expires, any unused bonus will be automatically cancelled.
• If bonus abuse is proven, the bonus and any related winnings will be forfeited.
• 57bet reserves the right to modify or withdraw any bonus offer at any time.

5.4 VIP Program

57bet operates a five-tier VIP program for regular players: Bronze, Silver, Gold, Platinum and Diamond. Weekly cashback is available at each tier. Progression from one tier to the next depends on regular activity on the platform. Log in to 57bet and keep earning points to enjoy VIP benefits.

6.1 Betting Policy

All bets are considered final once placed. If a bet is cancelled due to a technical issue, the deposited amount will be refunded. Results for incomplete events will be determined in accordance with 57bet's policies.

6.2 Errors & Technical Issues

Any funds displayed or winnings shown as a result of an obvious error in any game or betting software will not be considered valid. In such situations, 57bet reserves the right to correct the error and may cancel the affected transactions.

6.3 Game Integrity

All games at 57bet are operated by a fully fair and random outcome system (RNG). Any attempt to artificially influence a game result will result in the account being closed.

The following activities are strictly prohibited at 57bet:

• Creating multiple accounts to take advantage of bonuses.
• Operating an account using a false identity or another person's details.
• Money laundering or depositing funds from illegal sources.
• Intentionally exploiting software errors or bugs.
• Harassing or threatening other players.
• Playing games using bots or automated software.
• Attempting to breach the platform's security systems.
• Operating an account on behalf of a third party.

8.1 Closure at the User's Request

You may close your 57bet account at any time. To do so, contact us via [email protected] or live chat. It is your responsibility to withdraw your available balance before closing your account.

8.2 Platform Rights

57bet may suspend or permanently close an account without notice in the following circumstances:

• Violation of any clause of these Terms.
• Failure to verify identity or provision of false information.
• Suspicious financial activity or attempted fraud.
• The need to comply with directions from a regulatory authority.

8.3 Account Recovery

To recover a suspended account, please contact the support team. Once the required information and verification are completed, the account will be recovered as quickly as possible.

57bet believes that gaming is an entertainment activity — it should never be treated as a source of income. We are committed to the wellbeing and safety of every one of our players.

9.1 Self-Exclusion & Limit Setting

At 57bet you can set your own deposit limits, session time limits and, if needed, use self-exclusion. Contact the support team to use these features.

9.2 Problem Gaming

If you feel that gaming is having a negative effect on your daily life, please seek professional help. For more information on responsible gaming, visit our Responsible Gaming page.

10.1 Filing a Complaint

If you have a complaint about any matter, first contact the 57bet support team — via live chat (available 24/7) or by emailing [email protected]. We take all complaints seriously and aim to resolve them as quickly as possible.

10.2 Resolution Process

• After a complaint is received, our team will begin an investigation.
• The relevant transaction may be temporarily put on hold during the investigation.
• The investigation result will be communicated via email.
• 57bet's decision will be considered final.

10.3 Limitation of Liability

57bet is not liable for losses caused by internet disconnection, device issues, or failure of third-party services. However, if any loss occurs due to our own technical problems, we are committed to providing appropriate compensation.

To learn more about how your personal information is collected, stored, and used, please see our Privacy Policy. 57bet uses SSL encryption and modern security technology to protect your information.

11.1 Use of Information

The information you provide will be used solely for delivering services, verifying identity, and fulfilling legal obligations. It will not be sold to third parties or used for commercial purposes.

11.2 Cookie Policy

57bet's website uses cookies to improve service quality and enhance the user experience. You have the option to manage cookies through your browser settings.

57bet reserves the right to change, amend, or update these terms at any time. For significant changes, a notification will be sent to your registered email or posted on the platform.

12.1 Effectiveness of Changes

Continuing to use the platform after changes are published will be considered acceptance of the new terms. If you do not agree with the updated terms, you have the right to close your account.

12.2 Contact

If you have any questions or comments about these terms, please contact our support team:

• Live Chat: Available 24/7 in Bengali and English.
• Email: [email protected]