Safe Gaming Commitment

57bet Responsible Gaming —
Your safety is our priority

Enjoy entertainment within your limits. 57bet believes that building healthy gaming habits is every player's right.

For players aged 21 and above only

What is responsible gaming and why does it matter?

Online gaming can be an enjoyable form of entertainment — as long as it is played mindfully and within limits. 57bet has always believed that the purpose of playing should be fun, not a solution to financial problems.

Responsible gaming means staying in control of your time and money. It is a healthy mindset — one where you know when to stop, how much is appropriate to spend, and can recognise when gaming is becoming a problem.

At 57bet, we are committed to creating an environment for all our players where gaming remains safe, transparent, and entertaining. Our platform offers a range of protective tools to help you play mindfully and in a controlled way.

Remember — gaming is never a source of income. It is a form of entertainment. Never play when you are under financial pressure or feeling mentally distressed.

Our protective tools and commitments

Deposit Limit Setting

You can set how much you are allowed to deposit daily, weekly, or monthly. Once set, a limit takes effect immediately, but increasing it is subject to a mandatory waiting period.

Self-Exclusion

You can take a temporary or long-term break from your account. During an active self-exclusion, accessing the account or making deposits will not be possible. This tool is for those who feel they need a break.

Time-Out Feature

If you feel you need a short break, you can take a time-out from 24 hours up to 6 weeks. During this period, no gaming activity can be carried out on your account.

Loss Limit

Decide in advance the maximum amount you are willing to lose within a set time period. Once the loss limit is reached, the session will end automatically.

24/7 Support Team

The 57bet support team provides assistance in Bengali 24 hours a day, 7 days a week via live chat and email. Contact us with any concerns related to gaming.

Age Verification

You must be at least 21 years old to open an account at 57bet. We follow a strict verification process to keep minors protected from gaming.

Warning signs of problematic gaming

If you notice any of the following signs in yourself or someone you know, seek help right away.

Spending beyond your budget

Spending more than you can afford, or struggling to cover bills and everyday expenses.

Chasing losses

Repeatedly playing in an attempt to "win back" money already lost — which only makes things worse.

Neglecting family and work

Neglecting personal relationships, your workplace, or your studies because of gaming.

Hiding your gaming

Concealing your gaming habits from family or friends, or being dishonest about it.

Unable to stop

Repeatedly deciding to stop playing but being unable to follow through in practice.

Emotional distress

Feeling discomfort, anxiety, or irritability when unable to play — a sign of gaming dependence.

Practical tips for healthy gaming

  • Set a budget in advance — before each session, decide the maximum you will spend and stick to that limit. When the budget runs out, stop playing.
  • Stick to time limits — decide how long you will play before you start. Do not play for extended stretches without a break; take regular pauses.
  • Do not play on emotion — avoid gaming when you are angry, sad, lonely, or anxious. It is harder to make good decisions in those moments.
  • Do not treat gaming as a source of income — gaming is for entertainment. Do not expect to win and do not be disheartened by losses.
  • Avoid gaming when tired or under the influence — playing while tired or intoxicated reduces your judgement and increases the risk of significant losses.
  • Let loved ones know — tell family or trusted friends that you play. Their support helps you stay within your limits.
  • Take regular breaks — instead of long uninterrupted sessions, take short regular breaks. Change your surroundings, go for a walk, or have a drink of water.
  • Do not hesitate to ask for help — if you feel gaming is getting out of control, contact the 57bet support team right away.

How to use 57bet's protective tools

Limits

Deposit & Loss Limits

Set daily, weekly, or monthly deposit and loss limits at any time from your account settings. Reducing a limit is immediate; increasing one is subject to a 72-hour cooling-off period.

Time-Out

Temporary Break

Go to the time-out option in settings and choose a break of 24 hours, 72 hours, 1 week, or 6 weeks. The account will not be reactivated before the break period ends.

Close

Self-Exclusion

If you need a long-term closure, choose self-exclusion — from 3 months up to permanent. Once you have made this decision, inform the support team; they will assist you through the process.

Support

Talk to the support team

If you have trouble using the tools or need direct advice, contact our support team via live chat or by email at [email protected].

We are here when you need help

If you have any concerns about gaming — for yourself or someone you know — the 57bet support team is always here. Our specialist team speaks Bengali and all conversations remain confidential.

Live Chat 24/7 — in Bengali and English

Gaming addiction is a treatable condition. Do not hesitate to seek professional help.

Frequently asked questions about responsible gaming

Yes, to open an account and play at 57bet you must be at least 21 years old. Age is confirmed during the registration process and through additional verification when needed. Protecting minors is our highest priority.

Yes, they can be changed. However, reducing a limit takes effect immediately. Increasing a limit requires waiting through a set cooling-off period, so that no impulsive decisions are made in the heat of the moment. This rule exists for your protection.

While gaming activity is paused during an active self-exclusion, please contact our support team regarding withdrawal of any remaining balance in your account. They will guide you through the correct process.

A time-out is a temporary break — from 24 hours up to 6 weeks. Once that period is over, the account is automatically reactivated. Self-exclusion is longer-term — from 3 months up to permanent — and reactivating it requires following a specific process.

You can contact the 57bet support team via live chat or by emailing [email protected]. Our team can advise you on how to handle the situation and, where possible, guide you through the process of applying protective measures to the relevant account.

Yes. The 57bet support team provides assistance in both Bengali and English. You can reach us 24 hours a day, 7 days a week through both live chat and email ([email protected]).

Enjoy safely at 57bet

Play responsibly, stay within your limits, and enjoy gaming as a form of entertainment.